In case of the following scenarios you are liable to get a full refund of money:
1. The product you ordered has a manufacturing defect.
2. You received damaged product. You can claim for refund within 7 days after you received your product.

– The refund procedure will be initiated within 48 hours once we receive your product. Receipt of the refund would depend on the mode of payment of the order.
– The expected time for refund (after initiation) will be 3-5 working days.
– The refund time may vary from bank to bank.

1.Customers can raise the request for return within 7 Days from the date of delivery.
2.Only products which are unused, unworn and undamaged are eligible for return.
3.All products at Moto Cupid are well checked by our quality team before shipping. In spite of our best efforts, if you find the product damaged kindly email the customer care ( for raising the request for return.
4.You can choose to receive the refund in the form of wallet credit or same payment instrument used at the time of purchase.
5.All refunds are processed within 7-14 working days.
6.Please get in touch with our support team who will guide you with the process for the same at +91 789-240-5072 between 10:00 AM to 7:00 PM IST, Monday to Friday and also write to us at

Please pack the items securely to prevent any loss or damage during transit. All items must be in unused condition with all original tags attached and packaging intact. You can courier the product(s) using any cost-effective courier solution or speed post to the following address:

No. 306A, 5th Cross,
Basawanapura Main Road,
Vinayaka Nagar, KR Puram,
Bangalore – 560 036.
Karnataka, India